The material available on this website has been prepared for general informational purposes regarding Surmoulage Fillio Inc., hereinafter “Fillio.” Fillio makes no warranties regarding the information contained herein, which is provided “as is,” without warranty or representation. Despite our best efforts, this site may contain inaccuracies or typographical errors.

 

Fillio takes the protection of your Personal Information seriously. Below you will find our privacy statement regarding the processing of the Personal Information you choose to provide to Fillio. The purpose of this Privacy Policy is to inform you about why Fillio collects certain Personal Information from you, the options available to you regarding such collection, how Fillio uses this Personal Information, to whom it is disclosed and why, as well as the methods used to protect, store, retain, and destroy the Personal Information collected by Fillio. This Privacy Statement also aims to inform you of your rights regarding access to your Personal Information held by Fillio, how to correct it, and how to file a complaint against Fillio regarding the protection of Personal Information.

 

If you have any questions or comments, or if you wish to contact Fillio’s Privacy Officer, please contact us using the information provided at the end of this Privacy Statement.

 

1. Definitions

In this Privacy Statement, unless the context indicates otherwise, the following terms have the following meanings:

 

Personal Information: means information that identifies, directly or indirectly, an individual, such as their street address, personal email address, personal phone number, date of birth, or Social Security number. Business contact information, including an employee’s name, title, and position, workplace, work email address, and work phone number, is not considered Personal Information;

 

Privacy incident: This refers to unauthorized access to Personal Information, unauthorized use or disclosure of Personal Information, loss of Personal Information, or any other breach of the protection of such information.

 

Examples of privacy incidents include:

sending an email containing Personal Information to the wrong person;

the theft or loss of a computer, tablet, or cell phone used for business purposes;

data loss caused by a virus, a computer glitch, or human error;

the unauthorized access, extraction, or disclosure of Personal Information;

the use of Personal Information for purposes other than those for which it was collected or to which the individual concerned has consented;

a ransomware attack; intrusion into Fillio’s computer system;

intrusion into a computer, tablet, or cell phone used for business purposes;

 

Profiling: refers to the collection and use of Personal Information to evaluate certain characteristics of an individual, particularly for the purpose of analyzing that person’s work performance, economic situation, health, personal preferences, interests, or behavior

 

Anonymized personal information: means personal information that no longer allows, at any time and irreversibly, for the direct or indirect identification of an individual;

 

Depersonalized Personal Information: means information that no longer allows for the direct identification of the individual concerned;

 

Sensitive Personal Information: means information that, due to its nature—particularly medical, biometric, or otherwise intimate—or due to the context of its use or disclosure, gives rise to a high degree of reasonable expectation of privacy;

 

Third Party: means any person external to Fillio;

 

Business Transaction: means the sale or lease of all or part of a business or its assets, a change in its legal structure through a merger or otherwise, the obtaining of a loan or any other form of financing by the business, or the creation of a security interest to secure one of its obligations

 

2. Collection and Use of Your Personal Information

By providing your Personal Information to Fillio, you agree that Fillio may collect and use such information in accordance with this Privacy Policy. You also have the right to access, correct, modify, and delete your Personal Information at any time.

 

This Personal Information is accessible only to Fillio employees who need it for their work; it is considered confidential and will be treated as such by Fillio, which stores it in a secure environment.

 

Fillio may, in particular, collect the following Personal Information:

• Name

• Home address

• Personal email address

• Personal phone number

• Date of birth

• Resume

• Banking information

 

Fillio collects this Personal Information for the following reasons:

• To help protect the business interests of Fillio and its customers;

• To recruit new employees;

• To personalize your browsing experience on the Fillio website;

• To comply with legal requirements.

 

Since Fillio is committed to protecting the Personal Information it collects, it undertakes to implement the necessary security measures to ensure the protection of this information.

 

Fillio is committed to using your Personal Information only for the purposes for which it was collected, unless we obtain your consent for a use other than those specified. However, Fillio may use your Personal Information for a purpose other than those mentioned, without your consent, only in the following cases:

• When the use is for purposes compatible with those for which it was collected;

• When its use is clearly in the best interest of the individual concerned;

• When its use is necessary for the purposes of preventing and detecting fraud or evaluating and improving protection and security measures;

• When its use is necessary for the purposes of providing or delivering a product or service requested by the individual concerned;

• When its use is necessary for the purposes of study, research, or the production of statistics, and it has been de-identified.

 

When the purposes for which Fillio collects or uses Personal Information have been fulfilled, Fillio will ensure that the relevant Personal Information is destroyed or anonymized.

 

3. Disclosure of Personal Information

Fillio undertakes not to disclose, sell, rent, or share your information with third parties without your consent. Fillio may share certain Personal Information with its service providers, such as recruitment specialists. These providers are sometimes located outside the province of Quebec.

 

Notwithstanding the foregoing, Fillio may, without your consent, disclose your Personal Information to a third party if such information is necessary:

• to the Director of Criminal and Penal Prosecutions if the information is required for the purposes of a prosecution for a violation of applicable law;

• to a person or body responsible under the law for preventing, detecting, or suppressing crime or violations of the law, who requests it in the exercise of their duties, if the information is necessary for the prosecution of a violation of an applicable law;

• to a person to whom it is necessary to disclose the information under an applicable law or for the application of a collective agreement;

• to a public body within the meaning of the Act respecting Access to documents held by public bodies and the Protection of personal information (Québec) or any other applicable similar law, which, through a representative, collects it in the exercise of its powers or the implementation of a program under its management;

• to a person or entity with the authority to compel the disclosure of such information and who requests it in the course of their duties;

• to a person to whom such disclosure must be made due to an emergency situation that endangers the life, health, or safety of the person concerned;

• to a person or organization, in connection with a mandate or service contract and in connection with a Commercial Transaction;

• to a person who may use such information for study, research, or statistical purposes in accordance with the law, provided that a privacy impact assessment is conducted prior to such disclosure;

• to a person who, by law, may collect debts on behalf of Fillio and who requests such information for that purpose in the course of their duties;

 

In the event that Fillio discloses or communicates your Personal Information outside the province of Quebec, Fillio undertakes to obtain your prior consent to such disclosure.

 

4. Consent

By browsing the Fillio website, you agree and consent, without limitation or restriction, to be bound by this Privacy Policy and to comply with its terms. The same applies if you apply for a job and thereby provide certain personal information to Fillio.

 

By providing registration information and submitting information through interactive features on the Fillio website, you consent to all actions Fillio takes with respect to such information, in accordance with this Privacy Policy.

 

At any time, an individual may withdraw their consent to the use or disclosure of their Personal Information to third parties, except for the exceptions detailed in this Privacy Statement. To do so, the individual must contact Fillio’s Privacy Officer.

 

5. Data Breach

If Fillio experiences a data breach and your Personal Information is affected, Fillio undertakes to notify you if the breach poses a risk of serious harm to you. Notwithstanding the foregoing, Fillio will not notify an individual whose Personal Information is affected by the incident if such notification would likely interfere with an investigation conducted by a person or entity that is legally responsible for preventing, detecting, or prosecuting crime or violations of the law.

 

6. Use of Non-Personal Information

Most major websites, including Fillio’s, use these technologies to better serve their customers or users. These include, among others, cookies, web beacons, the Facebook pixel, delivery tracking tools to optimize our communications, and other data analytics and personalization technologies, which enable the collection of personal information. This personal information includes, in particular, the user’s country of origin and language. In addition, cookies collect data related to a user’s session and browsing preferences.

 

However, it should be noted that this personal information is anonymized at the time of collection; that is, it is personal information that cannot, at any time and irreversibly, be used to directly or indirectly identify an individual. Anonymized Personal Information also does not allow us to create user profiles. Its compilation provides statistical data on usage patterns and is used to measure the effectiveness of our websites. We may use this data to improve the content of the sites and determine which services or features matter most to our users.

 

Conversions tracked by the Facebook pixel may be used to measure the effectiveness of ads, define custom audiences for ad targeting, for dynamic ad campaigns, and to analyze the effectiveness of the website’s conversion funnels.

 

You have the option to accept or decline cookies by making your selection via the banner that appears on the screen during your first visit to the Fillio website. Your selection will remain valid for a period of one year.

 

7. Internet-Related Risks

Although Fillio makes every effort to ensure that third parties do not access your Personal Information, communications over the Internet are subject to interception, loss, or alteration.

 

8. Links to External Sites

Our various websites may contain hyperlinks to other sites. If you decide to access third-party sites using these links, you do so of your own volition. These links are provided solely for reference purposes. Since these sites have been developed by third parties, Fillio has no control over them and therefore assumes no responsibility for them.

 

9. Copyright

All content on Fillio’s websites is the property of Fillio. It is protected by laws and regulations governing intellectual property, particularly copyright, and may not be used, reproduced, or communicated without Fillio’s prior written consent.

 

10. Right of Access, Rectification, and Withdrawal

Any individual whose Personal Information is collected and retained by Fillio may request, by contacting the Privacy Officer, to be informed of the Personal Information collected from them, the categories of individuals within the company who have access to such information, and the retention period for such information. They may also request that Fillio provide them with provided, in the form of a copy, the Personal Information that Fillio holds about them. Access to Personal Information is free of charge. However, reasonable fees may be charged to the requester for the transcription, reproduction, or transmission of such information. In the event of a change to Personal Information, the individual concerned must contact the Privacy Officer in writing.

 

Notwithstanding the foregoing, Fillio may refuse to disclose Personal Information concerning an individual to that individual where such disclosure would likely:

interfere with an investigation conducted by its internal security department for the purpose of preventing, detecting, or suppressing crime or violations of the law, or, on its behalf, by an external service with the same purpose or by a holder of a security guard agency or investigative agency license issued in accordance with applicable law;

affect legal proceedings in which any of these persons has an interest;

to disclose Personal Information about a Third Party or the existence of such information, where such disclosure would be likely to cause serious harm to that Third Party, unless the Third Party consents to its disclosure or the situation constitutes an emergency endangering the life, health, or safety of the person concerned;

 

11. Complaints, Questions, and Comments

If you have any questions or concerns regarding Fillio’s protection of your personal information, please contact Fillio’s Privacy Officer by mail or email at the address below.

 

Privacy Officer

Surmoulage Fillio Inc.

1830 Av. de la Famille

Quebec City, Quebec G2G 1M6

info@fillio.ca

Phone: (581) 891-9150